Question 1

How long does a water heater replacement take?

Accepted Answer

Most standard tank water heater replacements take 3-4 hours. Tankless water heater installations typically take 6-8 hours due to additional electrical or gas line work. Emergency replacements are prioritized and completed within 24 hours.

Question 2

What is the average lifespan of a water heater?

Accepted Answer

Traditional tank water heaters last 8-12 years, while tankless models can last 15-20+ years with proper maintenance. Signs you need replacement include rusty water, strange noises, leaks, and insufficient hot water.

Question 3

Do you provide same-day service?

Accepted Answer

Yes! We offer emergency same-day water heater replacement throughout Metro Vancouver. Call us at (604) 200-1851 and we'll have a technician at your door within hours.

Question 4

What brands do you install?

Accepted Answer

We install all major brands including Rheem, Navien, Rinnai, Bradford White, John Wood, AO Smith, and Bosch. We help you choose the best brand based on your needs, budget, and home setup.

Question 5

How much does water heater replacement cost?

Accepted Answer

Tank water heater replacement ranges from $2,000-$3,500 installed. Tankless systems range from $4,500-$7,500. Costs vary based on unit size, brand, location, and complexity. We provide upfront quotes with no hidden fees.

Question 6

Are there rebates available?

Accepted Answer

Yes! BC Hydro and FortisBC offer rebates up to $1,000 for high-efficiency water heaters. We help you navigate the rebate process and maximize your savings. Visit our rebates page for current offers.

Question 7

Do you offer financing?

Accepted Answer

Yes, we offer flexible financing options to make water heater replacement affordable. Contact us for details on payment plans and monthly installment options.

Question 8

Is there a warranty on your work?

Accepted Answer

We provide a 1-year labor warranty on all installations. Manufacturer warranties on equipment range from 6-12 years depending on the brand and model.

Question 9

Should I upgrade to a tankless water heater?

Accepted Answer

Tankless water heaters offer endless hot water, lower energy bills (20-30% savings), and longer lifespan. They're ideal for families, larger homes, or anyone wanting to reduce energy costs. However, they have higher upfront costs.

Question 10

What size tankless water heater do I need?

Accepted Answer

Size depends on your home's hot water demand. A typical family of 4 needs a unit rated for 8-10 GPM. We perform a detailed assessment to recommend the right size for your specific needs.

Question 11

Can I replace a tank with tankless in the same location?

Accepted Answer

Often yes, but not always. Tankless units are smaller but require proper venting and may need electrical or gas line upgrades. We assess your space and provide solutions during our free consultation.

Question 12

Are tankless water heaters more energy efficient?

Accepted Answer

Yes! Tankless water heaters are 20-30% more energy efficient than tank models because they only heat water on demand. This translates to $100-$200 annual savings on energy bills.

Question 13

Do I need a permit for water heater replacement?

Accepted Answer

Yes, permits are required in Metro Vancouver for water heater installations. We handle all permitting and ensure your installation meets current building codes and safety standards.

Question 14

What areas do you service?

Accepted Answer

We serve all of Metro Vancouver including Vancouver, Burnaby, Surrey, Richmond, Coquitlam, Delta, New Westminster, North Vancouver, West Vancouver, Langley, Maple Ridge, Port Coquitlam, Port Moody, White Rock, and Pitt Meadows.

Question 15

Do you remove and dispose of old water heaters?

Accepted Answer

Yes! We handle complete removal and environmentally responsible disposal of your old water heater at no extra charge. We leave your space clean and ready to use.

Question 16

What if my water heater fails after hours?

Accepted Answer

We offer 24/7 emergency water heater replacement services. Call (604) 200-1851 anytime and we'll dispatch a technician immediately to restore your hot water.

Question 17

What are signs my water heater needs replacement?

Accepted Answer

Warning signs include: age over 10 years, rusty/discolored water, unusual noises (popping, rumbling), water pooling around the unit, inconsistent water temperature, and visible corrosion or leaks.

Question 18

Why is my water heater leaking?

Accepted Answer

Leaks can result from corroded tanks, faulty pressure relief valves, loose connections, or sediment buildup. Most leaks require immediate replacement as tank corrosion is irreversible.

Question 19

Can a water heater be repaired instead of replaced?

Accepted Answer

Minor issues like faulty thermostats or heating elements can be repaired. However, if your unit is over 8 years old, has tank corrosion, or requires major repairs, replacement is more cost-effective.

Question 20

What capacity water heater do I need?

Accepted Answer

For tank models: 40-50 gallons for 1-3 people, 50-60 gallons for 3-4 people, 60-80 gallons for 5+ people. For tankless: we calculate based on simultaneous fixture use and flow rate requirements.

Frequently Asked Questions

General Questions

Cost & Pricing

Tank vs Tankless

Installation & Service

Technical Questions

Still Have Questions?

Helpful Resources

Rebates & Savings

Tankless Upgrade

Blog Articles